Shipping Policy for Fit Telecommunications

Effective Date: October 10, 2024

At Fit Telecommunications, we strive to provide prompt and reliable shipping services. Please read the following Shipping Policy to understand our shipping procedures, costs, and timelines.

1. Shipping Methods and Delivery Times

We offer a variety of shipping methods to ensure that your order reaches you as quickly and safely as possible. Delivery times vary depending on the destination and the shipping method chosen at checkout.

  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days
  • Same-Day Delivery: Available in select areas for eligible products (conditions apply)

Please note that delivery times may vary during peak seasons or due to unforeseen circumstances such as weather conditions or shipping carrier delays.

2. Shipping Costs

Shipping costs are calculated based on the size, weight, and destination of your order.

  • Free Shipping: We offer free shipping on orders over ₹5000 within India.
  • Standard Shipping Charges: Will be calculated at checkout.

3. Shipping Locations

We currently ship within India and to select international locations. For international orders, additional shipping charges and customs duties may apply, which will be the responsibility of the customer.

4. Order Processing

Orders are processed within 1-2 business days after payment has been confirmed. Orders placed on weekends or holidays will be processed on the next business day.

5. Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment. You can also track your order by logging into your account on our website.

6. Shipping Restrictions

  • We are unable to ship to P.O. Boxes or APO/FPO addresses.
  • Some items may not be available for delivery to certain locations due to size, weight, or shipping restrictions.

7. Failed Delivery Attempts

If a delivery attempt fails due to incorrect address information, the recipient’s absence, or any other reason beyond our control, the customer will be responsible for any additional shipping charges to reschedule the delivery.

8. Damaged or Missing Items

If your order arrives damaged or with missing items, please contact us immediately at info@fittechnetworks.in or +917586097770. We will work with you to resolve the issue and offer a replacement or refund, depending on the situation.

9. Customs and Import Duties (International Orders)

For international orders, customs duties, taxes, and other fees may apply upon arrival in your country. These charges are the responsibility of the customer. We recommend checking with your local customs office for more information.

10. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please contact us:
Phone: +917586097770, +917586090888
Email: info@fittechnetworks.in
Address: 41, Shreema Sarani, Babupara Main Road, Siliguri-734004, West Bengal

By placing an order with Fit Telecommunications, you agree to the terms outlined in this Shipping Policy.