Refund and Return Policy for Fit Telecommunications

Effective Date: October 10, 2024

At Fit Telecommunications, customer satisfaction is our priority. We aim to ensure you have a hassle-free experience when purchasing from us. Please read our Refund and Return Policy carefully to understand our practices regarding refunds and returns.

1. Eligibility for Returns

Products are eligible for return if:

  • They are defective or damaged upon delivery.
  • They do not match the description or specifications provided at the time of purchase.
  • They are returned within 7 days of delivery, unused, and in their original packaging.

2. Non-Returnable Items

The following items are not eligible for return:

  • Items that have been used or show signs of wear and tear.
  • Customized or special-order products.
  • Products purchased during clearance or promotional sales (unless defective).

3. Return Process

To initiate a return, please follow these steps:

  • Contact our customer support team at +917586097770 or info@fittechnetworks.in within 7 days of receiving the product.
  • Provide proof of purchase, such as an order receipt or invoice.
  • Once your request is approved, ship the product back to us at the address provided by our team.

4. Refund Process

Refunds will be processed under the following conditions:

  • After the returned product is inspected and verified by our team.
  • Refunds will be issued using the original payment method within 7-10 business days.
  • Shipping fees are non-refundable, except in cases where the product is defective or damaged.

5. Exchange Policy

If you receive a defective or incorrect product, you may request an exchange instead of a refund. Exchanges are subject to product availability.

6. Cancellation Policy

Orders can be canceled before they are shipped. Please contact us immediately if you wish to cancel an order. Once an order is shipped, it cannot be canceled, but you may initiate a return request.

7. Contact Us

For any questions or concerns about our Refund and Return Policy, please reach out to us:
Phone: +917586097770, +917586090888
Email: info@fittechnetworks.in
Address: 41, Shreema Sarani, Babupara Main Road, Siliguri-734004, West Bengal

By making a purchase from Fit Telecommunications, you agree to the terms outlined in this Refund and Return Policy.